How I See It – Conversation with Edmon Chung and NetMission Ambassador, Farhan Shahmi:  IoT Technologies – Impacts & Implications during COVID-19

IoT plays an important role in maintaining online social cohesion during COVID-19 when we are practicing social distancing. How do you see  IoT utilised during the pandemic in different nations?  Furthermore, people might see these measures the governments are using with IoT as a good thing during COVID-19, as it helps tackle the crisis more effectively and efficiently. What’s your opinion?

When I returned to Hong Kong, I was given a tag, a little device with a chip installed, strapped around my wrist to monitor my 14-day quarantine period. From what I could see, it had no interaction with the network or other devices. The only interaction discernable was a periodic scan through my phone of the QR code printed on the widget, which didn’t appear to be related to the chip. It seemed to me that while the government is trying to leverage IoT technology, the administrative infrastructure is not yet built to utilise the technical features. In this case, the development of technology is ahead of the governance and administrative processes, and as such, technology is not being utilised to its full potential.

Mainland China on the other hand appears to be tracking its citizens relatively more heavily through mobile applications. However, I am not sure we have seen a direct relation or effective contribution between a high level of tracking and curbing COVID infection rates compared with Hong Kong or Canada. For example, based on information at WHO, it appears to have taken Mainland Chinese authorities three months, from December to February, to figure out if the virus can pass from person to person. So it seems, at least from what I can observe, there isn’t any real proof that more tracking support better results.

Back to my experience with the chipped strap, it has privacy implications. I didn’t know how the chip was being used.  What kinds of data or how much data they were collecting? I wasn’t being told.  Even if it is necessary to be tracked for a public health concern, it doesn’t mean that our data should be used by others without our consent.

Is it possible to maintain privacy? Yes. Different messaging apps claim to be using end-to-end (E2E) encryption, which ensures that messages between two devices cannot be viewed by intermediary servers. However, only applications that do not maintain an encryption backdoor are truly E2E encrypted.  The E2E model can also be applied to other data, such as health data, where you hold the key to who can view your personal health information.  With this model your health data could be stored in the cloud encrypted, and can only be intelligible with your presence, with your IoT device or your consent.

Freedom and liberty have to be fought for by every generation. And every generation is faced with different freedoms they need to fight for. In this generation, I believe privacy is what we need to fight for. It’s going to be a long journey to fight for a norm where everyone in the society could expect to have their own data under their control and consent must be sought when companies or government seek your data from your devices. In addition to encryption technologies, to reach such a state, we also need open protocols, open standards and policies that are conducive to upholding privacy.